Share your experience!
I have a KDL32BX300
It appears a semi-transperant banner on screen, fading in and out constanly. It has promotional content and is extremly enoying. It appears on all "sources" (TV/AV/HDMI etc). I have looked in all available menues on the TV and there is no option to choose. I have made an system update with the latest firmware without any change to this problem.
What to do?
Can you attach a picture to this thread?
Thanks
Just a guess, but it might be in "shop mode" I beleive that this puts promotional information on the screen. If you think this is the case then you need to do a factory reset - you will loose all your settings and will have to setup the channels again. In my TV, using the X-Media bar you need to go to Settings > System Settings > General Setup > Restore Factory Defaults. If this does not work, I have seen a thread where they say you need to:
Switch on the TV
Hold down the UP arrow key on the Sony Remote Control
While stillholding UP, press the POWER/STANDBY button on the front of the TV once.
Release the UP button
Whichever works for you, when it asks you for the location of the TV, make sure you select HOME and not RETAIL.
Hope this helps?