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KDL-48WD650 panel issue, please help!

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AlexandruRai
Contributor

KDL-48WD650 panel issue, please help!

A few days ago, 2 horizontal lines appeared (one is more intense on the shots below) on the lower side of the TV screen from one side to another. I read somewhere that this issue can be solved. It would be great if someone can help...

Samples:

Sony Open IMG_20210909_200216.jpg

Sony Open IMG_20210909_200217.jpg

Thank you!

  

8 REPLIES 8
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royabrown2
Hero

@AlexandruRai 

 

Me, I’d be more worried by that huge splodge of Dirty Screen Effect……


My favourite bedtime reading is a Sony product manual…
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AlexandruRai
Contributor

It’s because of low light shooting camera performance (issues that Sony never solved, even many ppl complained of 10II - see Xperia 10II, 2020>2021 threads!), it's nothing more with the TV's screen. Please help in the case of that lines if you can...

Thank you!

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HannahEd01
Community Team
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AlexandruRai
Contributor

The link is broken, like below, it shows nothing... Please send another link...

Untitled.png

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AlexandruRai
Contributor

Broken link! Send another!

Tk u!

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HannahEd01
Community Team

Sorry about that, idk what happens when I hyphenate it, here is it:

 

https://www.sony.co.uk/electronics/support/articles/00091660

 

Copy & Paste please

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AlexandruRai
Contributor

Thank you! I did these and the lines are not vanished. Now are 3, very subtle under the one is more visible, but it seems to be multiplying. Please help!

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HannahEd01
Community Team

Hi AlexandruRai, I would contact Sony to check what's next..