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KDL-43WF663 - Access to Home

profile.country.GB.title
Bps706
Explorer

KDL-43WF663 - Access to Home

Hello,

 

I recently updated the software and now I can only access the home menu for Prime etc., by pressing the digital/analogue button on the remote first, and then Home. Anyone know why? Beforehand I could press Home and it would take me there directly. 

2 REPLIES 2
profile.country.GB.title
Bat_Rick
New

It should work by pressing on the HOME button only, i would suggest to do a power cycle.

If it didn't solve the issue, you can do a factory reset.

profile.country.GB.title
Bps706
Explorer

Thanks for your reply. Power cycle works sometimes but not always, and a factory reset hasn't made a difference. Very frustrating not being able to access the internet conveniently.