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kdl-42w653a - media player crash after update. Can't use external HD

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cheesymonkey2001
New

kdl-42w653a - media player crash after update. Can't use external HD

so, i have this old tv and i have been using it to watch things on an external hard drive i plug in.

its worked fine for years but there was a firmware update recently (first one in years), and now the media player just crashes the tv.

It seems to freeze when loading the thumbnails and either the tv restarts or i have to unplug the power manually to unfreeze it.

 

I'm not sure what to do? I've read that a factory reset doesn't remove the updates so i haven't tried.

 

Everything has worked fine for years and now it doesn't.

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cheesymonkey2001
New

its v4.612