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KDL-32WD756 - screen freezing

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Andrewmorris197
Explorer

KDL-32WD756 - screen freezing

I've got an issue with my TV just occurred tonight - when playing back both YouTube and MP4/AVI files, the screen is freezing, but oddly the sounds continues as normal.

 

Any ideas how to fix this? Thanks in advance.

4 REPLIES 4
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Joe_Dohn
Specialist

Does that happen on the latest software version?

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Andrewmorris197
Explorer

to my knowledge the software is up to date

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Joe_Dohn
Specialist

You can check using the guide in the link, but if it is already on the latest, try and refresh the apps under Network settings.

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Andrewmorris197
Explorer

 It seems to have resolved itself now, I will update on here if there's any change.

Thanks for the response.