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Touch screen not responding

SOLVED
Amal
Visitor

Touch screen not responding

Hi Sony

I have a problem with my touch screen... most of the time when i swipe between home screen it started to struck and move here and there automatically and certain part of the screen (1st notification item in the notification bar/ the google search widget in the home screen by default - (but i can move the widget and use it)/ video play button on portrait mode) not responding to my touch.....

I tried to repair it with the PC companion support zone but still the problem remain

Android version: 4.0.4

Build number: 6.1.A.2.50

Please someone help me...(i'm in Sri Lanka)

12 REPLIES 12
Amal
Visitor

only horizontal lines are not possible.... vertically can draw lines

i don't understand what kind of problem is this

Amal
Visitor

Please Help!!!!

profile.country.GB.title
Uliwooly
Expert

repair your phone with SUS or PCC if that doesn't work the it is a hardware issue

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522