Problems to remove SD Carda nd Sim Card

[acmerhej]

Hey, people!

I'm from Brzil and i've just bought my new M4 Aqua Dual. It's working perfectly, but the only complain i have about it is that it's impossible to remove de sd card or the sim card. They don't work like in other phones where you just need to pressfastly and it comes out of the compartment. 

Does anyone have this same problem?

Thanks!!

[Uliwooly]

@Sinyo

I don't know what's going on with your device, you can contact your Local support and get it inspected, you can also restart the phone and check again.

[AbdullahAliKhan]

Have tried several times to take my sd card out of my Sony Xperia M4 Aqua and it seems to be stuck when I first brought the phone second hand from a shop it came with a 62gb memory card I was able to take it our once but it has since then got stuck anyone got any advice about how to sort this issue. I would take it back to the shop I got it from but I had 3 months warranty