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Sony are not responding to my emails and their contact centre has been closed since at least Monday. My faulty TV is being collected today and I have been told they can send out a replacement more quickly if I send a collection receipt. However, they are uncontactable.
Help.
Hi Brian,
I have sent you a PM requesting a case id. Please get back to me and our support team will be able to look into this.
Thanks,
Drew
Don't hold your breath
i have been waiting 5 weeks for a proper response