My Xperia SP can't connect to Sony Select.

[lukasito2011]

It only says, "No network connection. Please try again later."

[Piscie]

Hey @lukasito2011 ,

Have you restarted your phone and tried different internet source?

[lukasito2011]

Nope

[Anonymous]

Did you make sure of your internet connection?

[lukasito2011]

Yeah, it is connected to the internet but it could not connect the server.

[Anonymous]

I don't know if this going to work, but try the steps in this link on the app if possible and check if it will work: https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-sp/articles/00...

[lukasito2011]

I did these steps and it did not work.

[Anonymous]

Did you try to perform factory data reset?

[lukasito2011]

When I try a factory reset, the phone's touchscreen not stop responding.

[Anonymous]

That's bad.

The thing is that the device is very old and it definitely reached end of support. So, what's happening with the phone is expected unfortunately. I don't believe that there's any troubleshooting steps that we can try further in this case.