Join now - be part of our community!

having trouble charging reader.

profile.country.en_GB.title
aussiereader
Visitor

having trouble charging reader.

having trouble charging reader 600.usb connected to laptop , reader screen shows usb and a circle with a slash.red light on, have been trying for 2 days.

1 REPLY 1
profile.country.en_GB.title
specialist-convergence
Visitor

Hi aussiereader

When you have the reader connected to your laptop the Reader should act as your is doing, if you have had it on charge for this long i would advise you try to rest the unit, then press the power switch to the Right for a couple of seconds, the LED should then Flash orange and the unit should start up, if however this does not then work, you will have to try a Hard reset (intructions below) however if this also does not resolve your issue can only advise you have the PRS-600 inspected for a possible fault.

PRS-600 Hard Reset - This will wipe the unit to a factory condition all files will be lost

push reset, power-cycle the device and hold “previous page” button and “Vol+” button down for ~30sec when device is starting up