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FDR AX33 keeps turning off

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IzziGr
New

FDR AX33 keeps turning off

I have turned  off the Power Save function...but my camera keeps turning off when I am shooting. I am teaching art classes and they can last 1-2 hours. The camera is connected to the mains power but every 30 mins or so it clicks off and on. This give me a black blank frame to edit out. This is doable but if I want to use the audio that is problematic. 
is there any way to stop this? The camera is only a few months old, works fine apart from this. It does  not seem to over heat.  What is the problem. I'd be grateful for some help with this. Thanks.

1 REPLY 1
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Joe_Dohn
Specialist

Have you tried turning it Off and removing the battery pack for a couple of minutes to depower? If yes, maybe try initializing it to factory settings if it's already up to date (v1.10).