Xg 8096 update via usb

[Dannya449]

I have downloaded the firewire update onto a USB, I have plugged it into my TV and it recognises the update file is there but then tells me "TV cannot update via this usb stick"  any suggestions? 

[Marino.Manolo]

Try first to reboot Android TV by keeping pressed Power OFF on remote, and retry...

[Dannya449]

I have tried this already

[Marino.Manolo]

Try to unzip the file with WinRAR or, restore the TV to factory settings (after an update it is still suggested by Sony).

[Dannya449]

No still getting the same message 

[Marino.Manolo · Accepted solution]

Have you downloaded the file from here?:
https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg80xx_x80xxg_xg81xx-series/kd-43xg8096/d...

[Dannya449]

This link seems to have done the trick. Thanks for your help bud.

[Marino.Manolo]

😉

[Dannya449]

It seems to be stuck in a loop. Getting to about 20% then restarting the TV and going back to the start. Is that normal? 

[Marino.Manolo]

No it is not normal, wait and if nothing change unplug from the socket for a few minutes...