XE9005 black screen and red LED light blinking 8 times after factory reset

[tametaye]

After automatic reboot problem I had after updating to the latest android oreo v6.6510, my tv 55XE90 started to periodically reboot by it self. I tried to fix the problem with power reset with no luck. then I decided to do factory reset first unplugging the tv from power source for about 5 minutes and then replugging power source holding the volume - and power key simeltanuesly. then the LED light turned green and I was waiting the tv to start. what happened was after a couple of seconds to minutes, the tv gave me some sound with black scree and then remained like that. i repeated the the factory reset proces with no luck. All I have now is red blinking LED light 8 times with black screen. Your help please!!!!

[LightFoot]

Hi @tametaye   I recommend that you contact Sony Support for your Country or Region. In the UK Sony UK Support .

[dutchice]

Hi @tametaye,

Welcome to the Sony Online Community!

I would also recommend you give our new online troubleshooting guide a try to see if that would point you in the correct direction. 

Keep us posted!

Cheers,

Dutchice

[tametaye]

Dear Dutchice

Thank you very much for the suggestion but I don't see model xe9005 listed in the list for the new troubleshooting guide 

[LightFoot]

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@tametaye wrote:

Dear Dutchice

Thank you very much for the suggestion but I don't see model xe9005 listed in the list for the new troubleshooting guide 

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Hi @tametaye   Unfortunately it states that if you model number is not in the list then contact Sony UK Support .