Sony Bravia TV

[ChrisMorrey]

Just installed the recent update to my Tv. The source menu recognises SkyQ on the hdmi port however it won't accept the feed. Unable to watch sky currently. 

[LightFoot]

Hi @ChrisMorrey   What is the full model number of your TV? Strange glitches like this are often cured by a reset or full factory reset.

https://www.sony.co.uk/electronics/support/articles/00170595

[ChrisMorrey]

Morning, my TV is a KD-55XE8596

The software is up to date according to the TV when you ask it to do an update search. 

Many Thanks 

[Joe_Dohn]

Since an update was released recently, it could be unreachable for the TV. The latest version for this model is v6.6575

If you've already got that version installed, try disconnecting everything from the TV and then unplug it from the mains for 2-3 minutes to depower and then try connecting everything back again.

- J.D.