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Small left offset appears when playing an app streaming video (like Netflix or Amazon Prime)

Small left offset appears when playing an app streaming video (like Netflix or Amazon Prime)

I have noticed, not always, when I play a video streaming (in Netflix or Prime, or HDMI source...), sometimes it appears a little left offset (always in the left) 2cm aprox, and the right offset is OK, and I don't know is an auto-resizing image or another cause (video resolution adjust, ...), because as I said, it does not always happenIs it same for everyone? 

 

Sony KD55AF8 

 

Thanks in advance.

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The_Black_Rose
Specialist

Hi victor.sanchez.ecm2,

 

I'd recommend turning off the info banner function by following these steps:

 

1- Press on the Home Button on the remote control.

2- Go to Settings.

3- Go to Channel Set up.

4- Turn info banner off.

 

Let us know if this has resolved the issue.

 

Cheers,

The_Black_Rose