Join now - be part of our community!

No option to auto tune my digital channels

profile.country.GB.title
DickieboyTotstv1828
Explorer

No option to auto tune my digital channels

Hi I have a Sony Bravia KDL-75W855C but I have no option in the settings to tune or auto tune my digital channels.I have connected a aerial lead but when I open the settings the tuning option is not there. 

6 REPLIES 6
profile.country.GB.title
Owen_G
Member

Hi there.

 

We're looking into this now and someone will be back in touch with a response for you soon.

 

Thanks

 

Owen

profile.country.GB.title
Owen_G
Member

Hi again,

 

You can find the help you need in the guide here: http://helpguide.sony.net/tv/caep1/v1/en/08-04_14.html.

 

Hope this helps.

 

Thanks,

 

Owen

profile.country.GB.title
DickieboyTotstv1828
Explorer

No sorry !! I don’t have the option on my telly to click on to tune the telly.
When I go into settings there is no icon to click on that says digital tuning or any tuning for that matter, it’s just not there ??

Sent from my iPad
profile.country.GB.title
Owen_G
Member

Hi again,

 

Could you please give us a few more details, and perhaps send over a screenshot? The more info we have the more likely we'll be able to help you.

 

Thanks,

 

Owen

profile.country.GB.title
DickieboyTotstv1828
Explorer

Ok i will take a screen shot tonight and send it tomorrow
Thankyou
profile.country.GB.title
ismaKDL-75W855C
Explorer

Hello all,

 

Unfortunately I have the same and it's been a mess to figure out a solution. I'm pretty sure something needs to be modified at the service mode menu but I have no clue.

Any help?

Thx