Microphone works only after hard reset

[Chud5y]

Hi every one, 

I have a issue with my Sony Bravia Android TV. Microphone in remote was not working, but I read that I should try to restart Android by holding power button for 5 seconds. It solved the problem, but only for short period of Time - more or less till next turn off/on the TV. The hard reset always fixes the problem, but never for long. 

I tried resetting bluetooth and sparing remote, but none of them fixed the problem.

I bought 2 weeks ago the Sony Bravia 55" 2019 model, dont remember exact model now, but I can provide it if it changes anything. 

[EdwinaU]

Hi Chud5y,

Welcome to the community.

We will need to know the model number of your TV to help find the correct advice for you. You can find it using the tips here.

Thanks,

Ed

[Chud5y]

My TV model is: KD-55XG8596

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