My TV runs firmware 5016.0631EUA, that seams to be the latest at the moment. I have an global subtitles setting in channels settings set to disabled, and normalny they are disabled. When i enable captions using button on remote it works fine, subtitles are turning on, when i don't want them any more and use same remote button to set them to off it also works, but when i change channel and go back they are enabled again. If i don't touch caption button by default they captions are disabled on all channels, but when I at least once turn them on, they stay on forever, every time i go back to channel that i enabled them on. Only one way to disabled captions on channels that i used them even once is to turn the factory defaults. If i remember correctly on prevous firmware version it was fine.
I contacted Sony support detailed describing my problem, and for the respod they send me link to user manual, support level is terrible, if someone from sony read this this is my ticket number 21846877.
