Brand new Sony Bravia TV . No sound when viewing apps . IPlayer

[Paul.A.Thomas]

I can’t get any sound from my new Bravia TV . When viewing apps such as IPlayer .

Any help would be much appreciated .

[Jewers · Accepted solution]

This happened to my Sony KD-48A TV following a recent software update.  I switched TV off with remote and then unplugged it from the mains for ten minutes.  Sound then returned and has been okay thus far.   Hope this is a permanent fix.

[raskell97]

I have the same problem

[Paul.A.Thomas]

Thanks

 I will try that 

[Paul.A.Thomas]

It’s very frustrating 

[stevendevenport · Accepted solution]

I had the same problem  with  my Sony  TV  & my Yarmah AV amp after  a update 😑 as reported power down  and leave  for few minutes the old power up and down trick seams  to work  

[Paul.A.Thomas]

Hi thank you so much . I did as you said , and it’s working fine . Thanks again

[raskell97]

Thank you, and to all who replied, the switch off/on worked and all is well.

A Happy Christmas to all.

[HarryJi]

I have a Sony KD55A8, now only two weeks old.   First week of operation with no issues.  In the last  3 days the sound has disappeared when watching any apps (eg. I-player or Netflix).  Yes powering off,  unplugging and restarting has fixed it, just hope that it doesn't continue to do this!  Has happened twice in the last 3 days.   As I said first week of operation no problem at all, only change was that I had a request to update the software (for ios) and maybe this has caused it.  Anyone with a similar experience or can offer advice ?

[Paul.A.Thomas]

Hi , I spoke to a tv repair man ,and he says this is common problem with new Sony TVs. We may have to keep switching them off every 3 days forever. I wish I had bought a different make .