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Android apps have no sound and images stagger tv and Netflix ok though ,any help

profile.country.GB.title
Nosavvy1
New

Android apps have no sound and images stagger tv and Netflix ok though ,any help

 
3 REPLIES 3
profile.country.GB.title
Joe_Dohn
Specialist

Have you tried clearing the cache (Device Preferences - Storage - Internal Shared Storage - Cached data) and restarting the TV (holding the power button)?

 

PS: I'm assuming you have the latest software version (Pie).

 

- JD

profile.country.GB.title
Nosavvy1
New

Hi Thanks 

everything working ok now ,thanks for the advice 

profile.country.GB.title
Joe_Dohn
Specialist

Hi @Nosavvy1,

 

Glad to hear the issue was resolved!

 

Would be great if you mark the solution (or a new post with what you tried if my post wasn't the solution) so others can benefit as well ^^

 

- JD