topic EU Guarantee document? in PCs & Accessories https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186137#M45983 <HTML><HEAD></HEAD><BODY><P>Should have been in the box with other documents&nbsp; Is this for the vat back? </P></BODY></HTML> Mon, 20 Dec 2010 17:35:26 GMT kevtina2 2010-12-20T17:35:26Z EU Guarantee document? https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186130#M45982 <HTML><HEAD></HEAD><BODY><P>I bought Sony Vaio Laptop at PCworld, but they didn`t gave me European Gurantee Document, and when i asked them why is that, they said they don`t provide that kind of documents. When i called Sony they said i have Regulations, Guarantee and Service support booklet, but should i send all booklet or just one part of it(if that, which part)?</P><P></P><P></P><P></P><P>thanks</P></BODY></HTML> Mon, 20 Dec 2010 17:24:23 GMT https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186130#M45982 hunker7 2010-12-20T17:24:23Z EU Guarantee document? https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186137#M45983 <HTML><HEAD></HEAD><BODY><P>Should have been in the box with other documents&nbsp; Is this for the vat back? </P></BODY></HTML> Mon, 20 Dec 2010 17:35:26 GMT https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186137#M45983 kevtina2 2010-12-20T17:35:26Z EU Guarantee document? https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186141#M45984 <HTML><HEAD></HEAD><BODY><P>it`s not, that`s the problem. Yes i want claim VAT back, and i need to send them European guarantee information document, but PCWorld is not providing one, and it`s not in box as well. don`t know what to do <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.it/html/@8A5BDCECEE2E5AB683F2BDAA500F2036/images/smilies/035.png" alt=":slight_frown:" title=":slight_frown:" /></P></BODY></HTML> Mon, 20 Dec 2010 17:40:28 GMT https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186141#M45984 hunker7 2010-12-20T17:40:28Z EU Guarantee document? https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186143#M45985 <HTML><HEAD></HEAD><BODY><P>Have you phoned sony . If not I have a spare one. </P></BODY></HTML> Mon, 20 Dec 2010 17:43:59 GMT https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186143#M45985 kevtina2 2010-12-20T17:43:59Z EU Guarantee document? https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186148#M45986 <HTML><HEAD></HEAD><BODY><P>When i called Sony they said i have Regulations, Guarantee and Service support booklet, but should i send all booklet or just one part of it(if that, which part)?</P></BODY></HTML> Mon, 20 Dec 2010 17:45:57 GMT https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186148#M45986 hunker7 2010-12-20T17:45:57Z EU Guarantee document? https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186150#M45987 <HTML><HEAD></HEAD><BODY><P>no you have to send the european guarantee card which is a separate card your receipt and the vat back form phone them and tell them it wasnt in there or find your nearest sony shop and go in&nbsp; and ask there </P></BODY></HTML> Mon, 20 Dec 2010 17:52:29 GMT https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186150#M45987 kevtina2 2010-12-20T17:52:29Z EU Guarantee document? https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186151#M45988 <HTML><HEAD></HEAD><BODY><P>What should i take with me? serial number? model number? reciept? <BR />Can i send them my camera`s EU Guarantee Info Doc?</P></BODY></HTML> Mon, 20 Dec 2010 17:55:58 GMT https://community.sony.it/t5/pcs-accessories/eu-guarantee-document/m-p/186151#M45988 hunker7 2010-12-20T17:55:58Z