topic BOSD caused by ntoskrnl.exe in PCs & Accessories https://community.sony.it/t5/pcs-accessories/bosd-caused-by-ntoskrnl-exe/m-p/182834#M45770 <HTML><HEAD></HEAD><BODY><P>here are the results from the blue screen, it will give more insight into the problem<BR /> <BR /> <BR /> <BR /> Dump File&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 120110-35412-01.dmp<BR /> Crash Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 1/12/2010 15:18:35<BR /> Bug Check String&nbsp; : KMODE_EXCEPTION_NOT_HANDLED<BR /> Bug Check Code&nbsp;&nbsp;&nbsp; : 0x0000001e<BR /> Parameter 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : ffffffff`c0000096<BR /> Parameter 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : fffff800`02e9d96a<BR /> Parameter 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000000<BR /> Parameter 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000000<BR /> Caused By Driver&nbsp; : ntoskrnl.exe<BR /> Caused By Address : ntoskrnl.exe+71f00<BR /> File Description&nbsp; : NT Kernel &amp; System<BR /> Product Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft® Windows® Operating System<BR /> Company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft Corporation<BR /> File Version&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6.1.7600.16385 (win7_rtm.090713-1255)<BR /> Processor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : x64<BR /> Computer Name&nbsp;&nbsp;&nbsp;&nbsp; : <BR /> Full Path&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : C:\Windows\Minidump\120110-35412-01.dmp<BR /> Processors Count&nbsp; : 4<BR /> Major Version&nbsp;&nbsp;&nbsp;&nbsp; : 15<BR /> Minor Version&nbsp;&nbsp;&nbsp;&nbsp; : 7600<BR /> ==================================================<BR /> <BR /> ==================================================<BR /> Dump File&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 120110-26832-01.dmp<BR /> Crash Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 1/12/2010 15:15:20<BR /> Bug Check String&nbsp; : IRQL_NOT_LESS_OR_EQUAL<BR /> Bug Check Code&nbsp;&nbsp;&nbsp; : 0x0000000a<BR /> Parameter 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`000000de<BR /> Parameter 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000002<BR /> Parameter 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000001<BR /> Parameter 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : fffff800`02e998c5<BR /> Caused By Driver&nbsp; : ntoskrnl.exe<BR /> Caused By Address : ntoskrnl.exe+71f00<BR /> File Description&nbsp; : NT Kernel &amp; System<BR /> Product Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft® Windows® Operating System<BR /> Company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft Corporation<BR /> File Version&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6.1.7600.16385 (win7_rtm.090713-1255)<BR /> Processor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : x64<BR /> Computer Name&nbsp;&nbsp;&nbsp;&nbsp; : <BR /> Full Path&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : C:\Windows\Minidump\120110-26832-01.dmp<BR /> Processors Count&nbsp; : 4<BR /> Major Version&nbsp;&nbsp;&nbsp;&nbsp; : 15<BR /> Minor Version&nbsp;&nbsp;&nbsp;&nbsp; : 7600<BR /> ==================================================<BR /> <BR /> ==================================================<BR /> Dump File&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 120110-32183-01.dmp<BR /> Crash Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 1/12/2010 15:11:52<BR /> Bug Check String&nbsp; : KMODE_EXCEPTION_NOT_HANDLED<BR /> Bug Check Code&nbsp;&nbsp;&nbsp; : 0x0000001e<BR /> Parameter 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : ffffffff`c0000005<BR /> Parameter 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : fffff800`02e59047<BR /> Parameter 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000000<BR /> Parameter 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`7efa0000<BR /> Caused By Driver&nbsp; : ntoskrnl.exe<BR /> Caused By Address : ntoskrnl.exe+71f00<BR /> File Description&nbsp; : NT Kernel &amp; System<BR /> Product Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft® Windows® Operating System<BR /> Company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft Corporation<BR /> File Version&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6.1.7600.16385 (win7_rtm.090713-1255)<BR /> Processor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : x64<BR /> Computer Name&nbsp;&nbsp;&nbsp;&nbsp; : <BR /> Full Path&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : C:\Windows\Minidump\120110-32183-01.dmp<BR /> Processors Count&nbsp; : 4<BR /> Major Version&nbsp;&nbsp;&nbsp;&nbsp; : 15<BR /> Minor Version&nbsp;&nbsp;&nbsp;&nbsp; : 7600<BR /> ==================================================<BR /> <BR /> ==================================================<BR /> Dump File&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 113010-34289-01.dmp<BR /> Crash Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 30/11/2010 17:55:03<BR /> Bug Check String&nbsp; : KMODE_EXCEPTION_NOT_HANDLED<BR /> Bug Check Code&nbsp;&nbsp;&nbsp; : 0x0000001e<BR /> Parameter 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : ffffffff`c0000005<BR /> Parameter 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : fffff800`02eb0047<BR /> Parameter 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000000<BR /> Parameter 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`7efa0000<BR /> Caused By Driver&nbsp; : ntoskrnl.exe<BR /> Caused By Address : ntoskrnl.exe+71f00<BR /> File Description&nbsp; : NT Kernel &amp; System<BR /> Product Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft® Windows® Operating System<BR /> Company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft Corporation<BR /> File Version&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6.1.7600.16385 (win7_rtm.090713-1255)<BR /> Processor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : x64<BR /> Computer Name&nbsp;&nbsp;&nbsp;&nbsp; : <BR /> Full Path&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : C:\Windows\Minidump\113010-34289-01.dmp<BR /> Processors Count&nbsp; : 4<BR /> Major Version&nbsp;&nbsp;&nbsp;&nbsp; : 15<BR /> Minor Version&nbsp;&nbsp;&nbsp;&nbsp; : 7600</P></BODY></HTML> Sat, 04 Dec 2010 16:03:08 GMT paraman009 2010-12-04T16:03:08Z BOSD caused by ntoskrnl.exe https://community.sony.it/t5/pcs-accessories/bosd-caused-by-ntoskrnl-exe/m-p/182833#M45769 <HTML><HEAD></HEAD><BODY><P>Hi everyone,</P><P></P><P>Last monday my sony vaio (model: VPCEB1S8E), suddenly couldn't open shortcuts and programs etc...</P><P></P><P>I did manage to restore him to a date 2 days before the problems.</P><P></P><P>But then i got a BSOD caused by ntoskrnl.exe (minidump).</P><P></P><P>Then i restored/recovered my c station 2x.</P><P></P><P>After that i got the same problem, so i did a full system recovery and still got the bleu screen.</P><P></P><P>Then i did a hardware check through f10 and it found no problems, yesterday i runned memtest86 for 10 cycles and still no problem.</P><P></P><P>What can i do next i'm really desperate!!</P><P></P><P>Kind regards, Nicolas</P></BODY></HTML> Sat, 04 Dec 2010 12:23:47 GMT https://community.sony.it/t5/pcs-accessories/bosd-caused-by-ntoskrnl-exe/m-p/182833#M45769 paraman009 2010-12-04T12:23:47Z BOSD caused by ntoskrnl.exe https://community.sony.it/t5/pcs-accessories/bosd-caused-by-ntoskrnl-exe/m-p/182834#M45770 <HTML><HEAD></HEAD><BODY><P>here are the results from the blue screen, it will give more insight into the problem<BR /> <BR /> <BR /> <BR /> Dump File&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 120110-35412-01.dmp<BR /> Crash Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 1/12/2010 15:18:35<BR /> Bug Check String&nbsp; : KMODE_EXCEPTION_NOT_HANDLED<BR /> Bug Check Code&nbsp;&nbsp;&nbsp; : 0x0000001e<BR /> Parameter 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : ffffffff`c0000096<BR /> Parameter 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : fffff800`02e9d96a<BR /> Parameter 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000000<BR /> Parameter 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000000<BR /> Caused By Driver&nbsp; : ntoskrnl.exe<BR /> Caused By Address : ntoskrnl.exe+71f00<BR /> File Description&nbsp; : NT Kernel &amp; System<BR /> Product Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft® Windows® Operating System<BR /> Company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft Corporation<BR /> File Version&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6.1.7600.16385 (win7_rtm.090713-1255)<BR /> Processor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : x64<BR /> Computer Name&nbsp;&nbsp;&nbsp;&nbsp; : <BR /> Full Path&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : C:\Windows\Minidump\120110-35412-01.dmp<BR /> Processors Count&nbsp; : 4<BR /> Major Version&nbsp;&nbsp;&nbsp;&nbsp; : 15<BR /> Minor Version&nbsp;&nbsp;&nbsp;&nbsp; : 7600<BR /> ==================================================<BR /> <BR /> ==================================================<BR /> Dump File&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 120110-26832-01.dmp<BR /> Crash Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 1/12/2010 15:15:20<BR /> Bug Check String&nbsp; : IRQL_NOT_LESS_OR_EQUAL<BR /> Bug Check Code&nbsp;&nbsp;&nbsp; : 0x0000000a<BR /> Parameter 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`000000de<BR /> Parameter 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000002<BR /> Parameter 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000001<BR /> Parameter 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : fffff800`02e998c5<BR /> Caused By Driver&nbsp; : ntoskrnl.exe<BR /> Caused By Address : ntoskrnl.exe+71f00<BR /> File Description&nbsp; : NT Kernel &amp; System<BR /> Product Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft® Windows® Operating System<BR /> Company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft Corporation<BR /> File Version&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6.1.7600.16385 (win7_rtm.090713-1255)<BR /> Processor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : x64<BR /> Computer Name&nbsp;&nbsp;&nbsp;&nbsp; : <BR /> Full Path&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : C:\Windows\Minidump\120110-26832-01.dmp<BR /> Processors Count&nbsp; : 4<BR /> Major Version&nbsp;&nbsp;&nbsp;&nbsp; : 15<BR /> Minor Version&nbsp;&nbsp;&nbsp;&nbsp; : 7600<BR /> ==================================================<BR /> <BR /> ==================================================<BR /> Dump File&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 120110-32183-01.dmp<BR /> Crash Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 1/12/2010 15:11:52<BR /> Bug Check String&nbsp; : KMODE_EXCEPTION_NOT_HANDLED<BR /> Bug Check Code&nbsp;&nbsp;&nbsp; : 0x0000001e<BR /> Parameter 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : ffffffff`c0000005<BR /> Parameter 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : fffff800`02e59047<BR /> Parameter 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000000<BR /> Parameter 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`7efa0000<BR /> Caused By Driver&nbsp; : ntoskrnl.exe<BR /> Caused By Address : ntoskrnl.exe+71f00<BR /> File Description&nbsp; : NT Kernel &amp; System<BR /> Product Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft® Windows® Operating System<BR /> Company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft Corporation<BR /> File Version&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6.1.7600.16385 (win7_rtm.090713-1255)<BR /> Processor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : x64<BR /> Computer Name&nbsp;&nbsp;&nbsp;&nbsp; : <BR /> Full Path&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : C:\Windows\Minidump\120110-32183-01.dmp<BR /> Processors Count&nbsp; : 4<BR /> Major Version&nbsp;&nbsp;&nbsp;&nbsp; : 15<BR /> Minor Version&nbsp;&nbsp;&nbsp;&nbsp; : 7600<BR /> ==================================================<BR /> <BR /> ==================================================<BR /> Dump File&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 113010-34289-01.dmp<BR /> Crash Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 30/11/2010 17:55:03<BR /> Bug Check String&nbsp; : KMODE_EXCEPTION_NOT_HANDLED<BR /> Bug Check Code&nbsp;&nbsp;&nbsp; : 0x0000001e<BR /> Parameter 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : ffffffff`c0000005<BR /> Parameter 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : fffff800`02eb0047<BR /> Parameter 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`00000000<BR /> Parameter 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 00000000`7efa0000<BR /> Caused By Driver&nbsp; : ntoskrnl.exe<BR /> Caused By Address : ntoskrnl.exe+71f00<BR /> File Description&nbsp; : NT Kernel &amp; System<BR /> Product Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft® Windows® Operating System<BR /> Company&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Microsoft Corporation<BR /> File Version&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : 6.1.7600.16385 (win7_rtm.090713-1255)<BR /> Processor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : x64<BR /> Computer Name&nbsp;&nbsp;&nbsp;&nbsp; : <BR /> Full Path&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : C:\Windows\Minidump\113010-34289-01.dmp<BR /> Processors Count&nbsp; : 4<BR /> Major Version&nbsp;&nbsp;&nbsp;&nbsp; : 15<BR /> Minor Version&nbsp;&nbsp;&nbsp;&nbsp; : 7600</P></BODY></HTML> Sat, 04 Dec 2010 16:03:08 GMT https://community.sony.it/t5/pcs-accessories/bosd-caused-by-ntoskrnl-exe/m-p/182834#M45770 paraman009 2010-12-04T16:03:08Z BOSD caused by ntoskrnl.exe https://community.sony.it/t5/pcs-accessories/bosd-caused-by-ntoskrnl-exe/m-p/182835#M45771 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-size: 12pt;">Are you still within the Sony Warranty period?&nbsp; If so I would contact Sony Support as from what you say, it sounds like a hardware problem.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">Try taking the RAM modules out and then reinstall them to eliminate a poor contact.</SPAN></P><P><SPAN style="font-size: 12pt;">If not the RAM then it could be other hardware like the HDD or the Motherboard itself.</SPAN></P><P></P><P><SPAN style="font-size: 12pt;"><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.it/html/@8A5BDCECEE2E5AB683F2BDAA500F2036/images/smilies/035.png" alt=":slight_frown:" title=":slight_frown:" /><BR /></SPAN></P></BODY></HTML> Sat, 04 Dec 2010 18:38:54 GMT https://community.sony.it/t5/pcs-accessories/bosd-caused-by-ntoskrnl-exe/m-p/182835#M45771 Blencogo 2010-12-04T18:38:54Z