VGN-AR61E

DynamiteJoe — Sat, 15 Jan 2011 13:15:11 GMT

Hi,

I bought a Vaio VGN-AR61E laptop from PC world approx 3 years ago. Just recently the graphics have started not working properly. When I start up the laptop there are blue squiggly lines while it's loading up. Once started up, everything on the screen is very big but broken up. When I go into Device Manager it says that the Nvidia graphics card has been disabled as it's not working correctly.

It looks a bit like this:

I read on a website that as this is a Sony Laptop with an Nvidia Graphics card, then a repair would be free if the laptop is under 4 years old.

Can anyone tell me if this is correct, and if so how I go about getting it repaired?

Thanks

Tom

VGN-AR61E

Blencogo — Sat, 15 Jan 2011 14:02:55 GMT

Unfortunately, your model is not on the list of affected models that qualify for the free repair.

You may wish to talk to Vaio Support on the Out-of-Warranty premium telephone line to confirm this but you will probably need to contact one of Sony's Service Partners for further advice: -

http://support.vaio.sony.eu/computing/vaio/contacts/asc.aspx?l=en_GB&m=VGN-AR61E

topic VGN-AR61E in PCs & Accessories

VGN-AR61E

VGN-AR61E