topic Re: VPCEH3B1E/W vaio event service in PCs & Accessories

VPCEH3B1E/W vaio event service

simvaidi — Wed, 09 May 2012 12:35:31 GMT

In download section missing "vaio event service" i can't control brightness and sound with FN+F3 F4...

http://www.sony.co.uk/support/en/product/VPCEH3B1E_W/updates

Please fix that.

I tried use from other laptop "vaio event service".

sound ok but but brightness i get max 50%

Thanks..

Re: VPCEH3B1E/W vaio event service

rich912 — Wed, 09 May 2012 08:43:53 GMT

Hi simvaidi,

Not all models have Vaio Event Service listed separately in the pre-installed drivers/utilities. For your particular model it is incorporated in the Sony Notebook Utilities.

http://www.sony.co.uk/support/en/product/VPCEH3B1E_W/downloads/SOAOTH_564A0000_0042_5712

Prior to installing this utility you should first install Sony Shared Library.

BTW it is not advisable to install drivers or utilities that are not intended for your model

Rich

Re: VPCEH3B1E/W vaio event service

simbav — Wed, 09 May 2012 10:26:40 GMT

Thanks for answer, but your advice is not helping

I can't install Sony Notebook Utilities, get error "This update intended use with your model"

So this package does not support my laptop model. It is written in the description as well.

"VPCEH1; VPC-EH1; VPCEJ1; VPC-EJ1

Do not install this utility with any other model of computer (including other Sony computers sold worldwide)".

please fix

Thanks..

Re: VPCEH3B1E/W vaio event service

rich912 — Wed, 09 May 2012 12:41:24 GMT

Hi simvaidi,

I now understand the problem you are experiencing.

This is a user forum and as such we are not in a position to fix anything. However, the problem has been escalated to Support in the hope that they may have some suggestions...

BTW why has your user name changed?

Rich

VPCEH3B1E/W vaio event service

simbav — Wed, 09 May 2012 19:52:52 GMT

Without the proper Vaio Event Service i can't control brightness with FN keys. I can set max 50% with the buttons and 100% with the mouse.

I hope that the Sony Vaio support places the necessary files for SONY VAIO VPCEH3B1E / W. As soon as possible!

http://www.youtube.com/watch?v=t-skOL0iVPw

"BTW why has your user name changed?"

Message was edited by: -Finn-

Dear simbav, Many thanks for your post. I have had to omit the last sentence due to the four letter word. Kind Regards Finn (Forum moderator)

Re: VPCEH3B1E/W vaio event service

rich912 — Thu, 10 May 2012 23:23:32 GMT

Hi simvaidi,

I understand that a member of support will contact you. Make sure they are aware that the problem is connected with your VPCEH3B1E/W and not your VGN-FZ21S.

Please keep us updated on whether or not support provide a solution to the problem.

Rich