topic Re: Playmemories Studio in Camcorders

Playmemories Studio

kneese — Tue, 04 Sep 2012 06:49:26 GMT

Got a HDR-CX740 for 2 weeks now. Very pleased so far!

Trying to download Playmemories Studio, tried it all day, every time i get the message that the server doesn't respond. Am I doing anything wrong?

Connecting camera to PC, downloading file, starting file, camera is recognized but the server doesn't communicate.

Is the server down? Living in Sweden.

//Helge

Message was edited by: kneese

Tried it for 5 days now, even turned the firewall of, still get the message that the "server doesn't comunicate"

Any ideas of what could be wrong?

Message was edited by: kneese

Re: Playmemories Studio

cmosse — Tue, 04 Sep 2012 14:12:46 GMT

are you saying you have trouble accessing the download code? Or the Code_PM.exe?

http://support.d-imaging.sony.co.jp/www/disoft/int/playmemories-studio/pc/pms01en.html

Playmemories Studio

kneese — Wed, 05 Sep 2012 20:20:43 GMT

The file downloads alright, but when runing the file to get the code, I get the message

"Det går inte att kommunicera med servern" Translated "It's not possible to communicate with the server".

Just tried it again, still the same message.

Message was edited by: kneese

Re: Playmemories Studio

blaireau_photo — Fri, 07 Sep 2012 08:50:53 GMT

Hello kneese

If possible, could you please take a screenshot of the error message that is appearing on screen (don't worry about it being in Swedish) and then attach it to a reply in this forum thread. I am currently following up on some Playmemories related questions in general so I will let you know when I have any further information.

Thanks,

Simon