topic Betreff: Sony Connect App in Portable Audio

Sony Connect App

SyedN2000 — Fri, 08 May 2020 10:48:34 GMT

Got my new Sony WF-1000XM3 and went to download the Sony Connect App and for some reason, it no longer shows up in the AppStore and when I try to use Google to go to the AppStore it says it's not available in my region when it showed up a few days before. Any help?

Betreff: Sony Connect App

Peter_S. — Fri, 08 May 2020 10:52:58 GMT

Hi SyedN2000,

We're aware of this issue and investigation has already been started.

Cheers

Peter

Betreff: Sony Connect App

SyedN2000 — Fri, 08 May 2020 10:54:58 GMT

Thanks a lot for your response. Sorry to ask, but do you have a timeframe for when it will be fixed?

Re: Sony Connect App

Minimalistic23 — Fri, 08 May 2020 12:13:30 GMT

Same issue here. Tried to update my app on the App Store and was told that it is no longer available.

Re: Sony Connect App

Zeorymer — Fri, 08 May 2020 12:35:50 GMT

Same issue here!

Do you have any timeframe when you'll have that issue resolved?

Re: Sony Connect App

meetkalpesh — Fri, 08 May 2020 12:54:54 GMT

I am facing the same issue. Very strange

Re: Sony Connect App

GedPM. — Fri, 08 May 2020 14:06:38 GMT

Item unavailable on the UK Play store.

Betreff: Sony Connect App

Peter_SUK — Fri, 08 May 2020 14:50:12 GMT

Hello everyone,

Unfortunately I don't have an exact time frame.

But I have been told that the app should be back in stores shortly.

Cheers

Peter

Re: Sony Connect App

Paul-fxy — Fri, 08 May 2020 16:30:10 GMT

i have just today bought sony wf-1000xm3 headphones and it says the sony headphones connect app is not available in my country whats going on

Betreff: Sony Connect App

Paul-fxy — Fri, 08 May 2020 16:30:57 GMT

should i return my headphones they seem useless

Betreff: Sony Connect App

Peter_S. — Mon, 11 May 2020 11:01:44 GMT

Apps are back - enjoy!

https://play.google.com/store/apps/details?id=com.sony.songpal.mdr

https://itunes.apple.com/app/id1168502924