topic Re: Charging dock problem in Z Series

Charging dock problem

JohnnyG2 — Mon, 19 May 2014 07:29:12 GMT

Hi,

I have bought the Charging cradle for my Z1 Compact and it is great except for one thing. When I start a download and then connect the phone to the cradle (or disconnect), all downloads stop and I have to start over, because the file is not complete. It is quite unfortunate for me, since I use a private server at home and use Wi-Fi to transfer data to my phone. Is it a normal behavior of the Smart Connect (I suppose it's its job to manage these things), or do I have a faulty software?

Thanks for replies.

I use this app to browse my files, no root, JB 4.3: https://play.google.com/store/apps/details?id=com.rhmsoft.fm&hl=en

Re: Charging dock problem

_alexdon_ — Mon, 19 May 2014 19:07:37 GMT

Try settings-apps-al-smart connect,force stop and clear data.Connect again while downloading.

Re: Charging dock problem

JohnnyG2 — Tue, 20 May 2014 19:26:46 GMT

I have tried that and, unfortunately, it didn't help.

Re: Charging dock problem

_alexdon_ — Tue, 20 May 2014 19:52:47 GMT

Do you have some 3rd party apps that could be involved?Try safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Charging dock problem

JohnnyG2 — Tue, 20 May 2014 20:25:10 GMT

Thanks! It works ok in safe mode.

Re: Charging dock problem

_alexdon_ — Tue, 20 May 2014 20:27:15 GMT

It is an app related,what did you install lately?

Re: Charging dock problem

JohnnyG2 — Tue, 20 May 2014 21:03:16 GMT

I got my head around it, I have installed another file browser (ES File Explorer) and it works like a charm. Thanks!

Re: Charging dock problem

_alexdon_ — Tue, 20 May 2014 21:04:03 GMT

Good.