topic Re: Phone Won't Turn On in Z Series

Phone Won't Turn On

AkimuraGakuden — Fri, 16 May 2014 08:24:19 GMT

I just bought my Sony Xperia Z1 2 months ago!

..and I tried it underwater once (obviously you'd have to try it out)

Ever since then.. My Volume Down button is jammed my Power button gets jammed sometimes.. and the screen won't turn on! Also, whenever I place in the charger it vibrates continously!

I think water might've entered the phone..

I used it underwater in 0.5 m and about 10 minutes!

Any Help?

Side note:I till have my 1-year Warranty.. but I am afraid that my data and contacts are all going to get erased!

..and I can't transfer anything on to the PC~!

Re: Phone Won't Turn On

_alexdon_ — Fri, 16 May 2014 08:54:05 GMT

Open the flaps and look if the marker is red or pink.

Re: Phone Won't Turn On

AkimuraGakuden — Fri, 16 May 2014 09:10:58 GMT

I did.. It's red!

Re: Phone Won't Turn On

_alexdon_ — Fri, 16 May 2014 09:21:55 GMT

Water has got into the phone.Stop by your local sony:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Phone Won't Turn On

AkimuraGakuden — Fri, 16 May 2014 09:25:23 GMT

..but If they do by any chance "Fix It" then will all my Pictures and Contacts get erased~!

Re: Phone Won't Turn On

_alexdon_ — Fri, 16 May 2014 09:29:20 GMT

I cannot assure you that they will or won't.You need to ask them yourself.

Re: Phone Won't Turn On

AkimuraGakuden — Fri, 16 May 2014 09:30:15 GMT

Thank you, for your help~!

Re: Phone Won't Turn On

jonas740 — Fri, 16 May 2014 09:36:22 GMT

For the future.

Try and set so that all pictures that are taken are saved on the Micro sd card wich you can remove.

I try and save all my work on the sdcard. However since kitkat there are sd card problems.

If you would have done it like that, simply remove the sdcard and there you go, all pictures are on there

Re: Phone Won't Turn On

_alexdon_ — Fri, 16 May 2014 09:38:48 GMT

Anytime.

The above suggestion is helpful.

Re: Phone Won't Turn On

AkimuraGakuden — Fri, 16 May 2014 13:11:05 GMT

I have done that.. but some pictures haven't been transferred cause It turned off as soon as I took an underwater video!

Re: Phone Won't Turn On

_alexdon_ — Fri, 16 May 2014 14:36:35 GMT

You should get to the sony service,there you will get more info.