topic Re: Cannot turn off annoying voice notifications for email in Z Series

Cannot turn off annoying voice notifications for email

therudeboy — Wed, 04 Jun 2014 10:04:38 GMT

So - new phone is fine, pretty much set up how I want. Except every time email syncs I get a really annoying female voice telling me "47,00 unread emails". Have looked at every setting and cannot turn this off anywhere I can find. I'd still like the led, a vibration and something in the notification bar - just not this ridiculous bit of speech. Any ideas?

Re: Cannot turn off annoying voice notifications for email

Hampus — Wed, 04 Jun 2014 10:12:44 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Are you using the preinstalled Email application?

I suggest that you check if the TalkBack function is activated via Settings > Accessibility > TalkBack > In the top right corner you have the ON/OFF button for this function.

Re: Cannot turn off annoying voice notifications for email

therudeboy — Wed, 04 Jun 2014 10:15:16 GMT

No, judging by the fact it's 47,000 unread messages I'm guessing it's gmail. Talk back is turned off; driving mode is turned off; all notifcations are turned off in gmail. Still getting the voice.

Re: Cannot turn off annoying voice notifications for email

Hampus — Wed, 04 Jun 2014 10:22:00 GMT

Sounds strange. Could you run your phone in safe mode for a while to see if same thing happens?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Cannot turn off annoying voice notifications for email

therudeboy — Wed, 04 Jun 2014 11:46:45 GMT

OK - that got to the bottom of it, a third-party app brought over by mistake from my old phone! Thanks for the help.

Re: Cannot turn off annoying voice notifications for email

Hampus — Wed, 04 Jun 2014 12:12:39 GMT

Anytime, good to hear that it's solved! :smileysmileythumbsup: