topic Re: lifelog app issue for z1 compact in Z Series

lifelog app issue for z1 compact

Babar1 — Fri, 04 Apr 2014 03:04:01 GMT

hello

I have just received my smartband swr10, managed to upgrade to 4.4.2 for BLE, after NFC the smartband, it shows a page from Smart Connect asking me to download

1/ smartband host app

2/ lifelog

when I tap to download, it opens the Store and it says ITEM NOT FOUND.

3/ online user guide (link dead)

does anone got the APK of the app for Z1 Compact, I know there is z2 version but it does not work,

Can Sony people let us know what is the problem here ?

thank you

Re: lifelog app issue for z1 compact

Rickard — Fri, 04 Apr 2014 08:45:52 GMT

From what i can see, LifeLog and the app for SmartBand is not available in Google Play yet. I'll escalate this internally.

Re: lifelog app issue for z1 compact

Babar1 — Fri, 04 Apr 2014 09:00:58 GMT

Dear Rickard,

Thank you very much, could you please let us know when it should be fixed through this thread ?

Re: lifelog app issue for z1 compact

DGreen — Fri, 04 Apr 2014 09:07:23 GMT

Where did you find the band? I have been anxiously awaiting its release and cannot find any information on when available.

Re: lifelog app issue for z1 compact

Babar1 — Fri, 04 Apr 2014 09:09:28 GMT

in Hong Kong, one seller got it for a fairly cheap price around 69 pound ... and he got stock ! I got mine immediately

Re: lifelog app issue for z1 compact

Babar1 — Fri, 04 Apr 2014 09:18:42 GMT

Dear Rickard,

in the meantime, could please advise another solution ? it could take weeks before the file becomes available on the Play Store

Thanks

Re: lifelog app issue for z1 compact

Rickard — Fri, 04 Apr 2014 09:55:27 GMT

I will update this thread as soon as i have more information.
The SmartBand is not released on my market yet so i was a bit surprised to see it was out in stores.

Re: lifelog app issue for z1 compact

Babar1 — Sun, 06 Apr 2014 02:43:26 GMT

Dear Rickard,

Wanna let you know that the problem si the same my Z ultra

is there a place where we can get the APK ?

I have seen many video of the z1 compact working with Smartband

thanks for your help

Re: lifelog app issue for z1 compact

jbclarkman — Mon, 07 Apr 2014 11:43:48 GMT

I picked mine up from amazon (http://www.amazon.com/Sony-SWR10-Smartband-Black/dp/B00HQIFKWW/ref=sr_1_1?ie=UTF8&qid=1396870982&sr=8-1&keywords=swr10) and I'm having the same issue. Need the application to make it work. If the product was not released yet, why would resellers be selling it?

Re: lifelog app issue for z1 compact

fofwisdom — Tue, 08 Apr 2014 10:59:24 GMT

Soon?

You should have something say at monday.

Re: lifelog app issue for z1 compact

Babar1 — Wed, 09 Apr 2014 05:15:08 GMT

guys it is OUT !!!!

Re: lifelog app issue for z1 compact

fofwisdom — Wed, 09 Apr 2014 05:18:04 GMT

But country lock. I can't install.

Re: lifelog app issue for z1 compact

Babar1 — Wed, 09 Apr 2014 05:19:38 GMT

I will get XDA gurus to get the apps for us and give the links

Re: lifelog app issue for z1 compact

Babar1 — Wed, 09 Apr 2014 08:51:03 GMT

APP HAS BEEN RELEASE FOR Z1 Compact, guys confirm ?

Re: lifelog app issue for z1 compact

Babar1 — Wed, 09 Apr 2014 09:30:26 GMT

I can install both apps on my Z Ultra but the lifelog app will not install on my Z1 Compact,

anyone with the same problem ?

it says after downloading the app and tried to install

Unknow error code during application install: "-24"

Z1 Compact 4.4.2 Build 14.3.A.0.681

I tried to extract the APK from my Z ultra and install but result is the same, APP not installed.

Anyone from Sony can help here please ?

Re: lifelog app issue for z1 compact

fofwisdom — Wed, 09 Apr 2014 09:37:54 GMT

Retrying Google Play. I just installed apps!

Re: lifelog app issue for z1 compact

Babar1 — Wed, 09 Apr 2014 09:40:48 GMT

@fofwisdom wrote:
Retrying Google Play. I just installed apps!

do you have the Z1 Compact ?

Re: lifelog app issue for z1 compact

fofwisdom — Wed, 09 Apr 2014 09:45:14 GMT

Well. Sorry. Same problem.

Install error. Error code: -24

Z1 Compact v4.4.2. Build 14.3.A.0.681.

Re: lifelog app issue for z1 compact

steff3000 — Wed, 09 Apr 2014 10:48:51 GMT

I was able to install Lifelog app on a z1 compact this morning in Switzerland 🙂

Re: lifelog app issue for z1 compact

raff — Wed, 09 Apr 2014 11:02:05 GMT

unable in poland on Z1 Compact v4.4.2. Build 14.3.A.0.681..

same error code -24