topic Re: Help Please in Z Series

Help Please

springchick — Fri, 11 Apr 2014 18:41:43 GMT

Hey Guy`s or Gal`s, playn around found that i put a light on at the back CAN`T remember how i did it but it need to go off now and for me to know for when i really do need it, THAT`S 1, 2, is i took it to get unlocked, guy said he touched nothing, yet its not come back on- line since being home yesterday eve and i have wi fi at home

Re: Help Please

Danial-mach1 — Fri, 11 Apr 2014 19:11:31 GMT

can you expalin a little more?

you mean you setuped lock screen accidentally and you cant unlock it?

Re: Help Please

_alexdon_ — Fri, 11 Apr 2014 19:14:28 GMT

And the phone is off now?

Re: Help Please

springchick — Fri, 11 Apr 2014 21:35:09 GMT

Hi Danial, Ok i got the light off, But wat ever this guy touched it`s not coming bk on -line went into settings, Wi fi on , service provider clicked on it asked for password put that in press connect, authentication problem! it say`s

Re: Help Please

_alexdon_ — Fri, 11 Apr 2014 21:36:04 GMT

So you are not able to use the phone?I really cannot understand too well the problem.

Re: Help Please

springchick — Fri, 11 Apr 2014 21:36:38 GMT

No, just wont go online

Re: Help Please

springchick — Fri, 11 Apr 2014 21:40:39 GMT

No! cant use phone not connecting to wi fi. put in password says authentication problem

Re: Help Please

_alexdon_ — Fri, 11 Apr 2014 21:40:49 GMT

Forget the wifi network and add it again.

Re: Help Please

springchick — Fri, 11 Apr 2014 22:15:25 GMT

How do i do that Sorry to sound so nieve.

Re: Help Please

NickBuisseret — Fri, 11 Apr 2014 23:49:42 GMT

Sorry if you know most of this but just incase you don't. Bring up your full settings page and make sure wifi is turned on then tap on the word Wifi so that it shows all available networks. Assuming your network is showing just tap on it and it should bring up a box with the options to Connect Cancel or Forget. Tap Forget and it will delete any password you put in. Refresh the list of networks and then select yours and re -enter the password. Select to show the password as you tap it in so that you're sure it's absolutely correct. That's about as far as my advice on networking goes so good luck.

Re: Help Please

springchick — Sat, 12 Apr 2014 01:12:31 GMT

Thank u! Sooooo much done it:smileyhappy: