topic Warranties in Z Series

Warranties

Jeans01 — Sat, 04 Nov 2017 20:29:32 GMT

Had a phone for nearly two years but about 6months ago broke the screen while the phone was in my pocket and was wondering if it is still under warranty or not as when I took it to the shop and asked could they fix it they said no

Re: Warranties

Jonas — Mon, 06 Nov 2017 15:54:34 GMT

Hi @Jeans01, welcome to our forum and I'm sorry to hear about what has happened to your phone.

As this is a Global user based forum, I would recommend that you get in touch with your Local support team for inquires regarding warranty as this may differ between markets/regions and they will be able to provide you with a more detailed and correct answer.

I hope that helps!

Re: Warranties

exsanguinator — Wed, 08 Nov 2017 08:42:33 GMT

Warranties are normally 12mths.

In some countries your network carrier guarantees it for the length of your contract.

Both might be different in various countries and probably wouldn't cover a broken screen, unless a promotion screen warranty was offered at time of purchase etc.