Xperiaz5compact won't charge or turn on

Paw72 — Tue, 17 Oct 2017 22:48:23 GMT

Working fine suddenly died on low battery tried various different chargers that work on other phones but charging light doesn't even come on and phone won't power up ???

Re: Xperiaz5compact won't charge or turn on

Jake-SonyXperia — Wed, 18 Oct 2017 01:58:59 GMT

Hi @Paw72

Welcome to the community,

I am sorry to hear about this issue

What I suggest is to first press and hold the following buttons on the handset.

Hold the Volume Up button along with the Power button for around 10 seconds.

Once done connect the charger and keep it on charge. In some cases, the charging light may not show for at least the 30 minutes.

Let me know how you get on.

topic Re: Xperiaz5compact won't charge or turn on in Z Series

Xperiaz5compact won't charge or turn on

Re: Xperiaz5compact won't charge or turn on