topic Re: Charge problem in X Series

Charge problem

İbrahimbey — Sun, 04 Mar 2018 22:10:55 GMT

Charge problem
Not charging after last update please help

~~Sarj problemi~~

~~Son güncellemeden sonra sarj olmuyor lütfen yardım~~

Strampke — Sun, 04 Mar 2018 22:49:53 GMT

Can you please translate into English?

Uliwooly — Mon, 05 Mar 2018 02:31:21 GMT

Could you test a different wall charger?

Strampke — Mon, 05 Mar 2018 11:10:09 GMT

And see if the charging led is on?

If not there is a possibility that the USB port of the device is broken.

Crosstesting with another device and 2 different cables will reveil what is the matter.

İbrahimbey — Mon, 05 Mar 2018 11:17:30 GMT

The light is on, it only charges slower than the old one.

schetz — Mon, 05 Mar 2018 12:43:13 GMT

Have you tried regular troubleshooting :

Test different charger and/or cable on X.

Same charger and/or cable on another phone.

Cables can be really sensible sometimes, so might target that as your prime suspect.

Also, try installing Ampere app from play store and check actual values, might help to narrow it down.

Last but not least, check if your micro usb port is free from any debris that can get suchs in regular phone usage.

İbrahimbey — Mon, 05 Mar 2018 12:45:44 GMT

Thank you