topic Re: Storage manager crash in X Series

Storage manager crash

Kevmonkeymonkey — Fri, 16 Feb 2018 19:50:23 GMT

Not worked since update to Android 8. Phone. Xperia x compact

Re: Storage manager crash

Tomayer — Sun, 25 Feb 2018 06:34:40 GMT

Same to me. It is anoying. Also alternativ file manager like "total commander" or "Google go file" doesn't work.

Re: Storage manager crash

Kevmonkeymonkey — Sun, 25 Feb 2018 06:52:55 GMT

That's great news that Tomayer I have been in touch with the Xperia care team, I got a quick response but they weren't any help just gave me the info I already had ie turn the phone off and on, uninstall and re-install the app which you can't do or reset the phone. Not done that yet as it can be a bit risky with data etc I've only been getting this problem since the update to Android 8 so surely the fault lies there Tomayer have you only been having this issue since the update ?

Re: Storage manager crash

Tomayer — Sun, 25 Feb 2018 07:05:22 GMT

Absolutly the same. Everythink works finde before the update to android 8.

Ich also rebooted the System and cleared the cache of file App. Nothing helps.

Re: Storage manager crash

Qatrium — Sun, 25 Feb 2018 07:13:00 GMT

@Tomayer @Kevmonkeymonkey1

Did you check if the app has all the required permissions? Go to Settings -> Apps & notifications -> App info -> find the file manager app -> review permissions

Re: Storage manager crash

Tomayer — Sun, 25 Feb 2018 07:25:41 GMT

Yes, I checked the permissions but "Files" is a system app and I cannca change anything.

In settings - apps -... stands: no permisson requested.

Re: Storage manager crash

Qatrium — Sun, 25 Feb 2018 07:31:55 GMT

@Tomayer @Kevmonkeymonkey1

Try Google's new app called Files Go, it's a file manager and cache cleaner in one app.

Re: Storage manager crash

Tomayer — Sun, 25 Feb 2018 07:37:11 GMT

Nearby the same problem.

When i try to open files or copy files from internal to SD card crashes the app.

Also the same for total commander

Re: Storage manager crash

Kevmonkeymonke2 — Thu, 08 Mar 2018 19:14:04 GMT

I see there is still no solution

Re: Storage manager crash

silver_fox — Wed, 16 May 2018 12:50:00 GMT

i am suffering the same issue since the latest update.

storage manager just keeps crashing or restarting.

must be an issue with the update that we as users can do nothing about to fix.

the fix must come from Sony via an update.

so come one Sony- sort it out.!!

Re: Storage manager crash

Kevmonkeymonkey — Wed, 16 May 2018 12:59:45 GMT

Only been waiting 3 month's, I'll prob have a new phone by the time they fix it, and it won't be a Sony.