topic Xperia X touch screen issues in X Series

Xperia X touch screen issues

Akshay22 — Mon, 02 Jan 2017 19:36:29 GMT

Today i've noticed that my Xperia X touch has some malfunctions. It's operating it self and when i try to text using messaging apps the keyboard gives all other words . I try to run the problem in diagnosis and result is touch screen test failed. i tried in safemode and for once I'm expecting normal touches and the diagnosis test seems to pass in touch mode and somewhile later again in safemode the diagnosis test failed. Can someone explaine what to do ?

Re: Xperia X touch screen issues

Uliwooly — Mon, 02 Jan 2017 21:34:14 GMT

@Akshay22

remove any case, protective film/glass > repair the phone with XC > test it again .

Re: Xperia X touch screen issues

CameronT — Tue, 03 Jan 2017 03:23:55 GMT

Hi @Akshay22,

Welcome to the community. I am sorry to hear about this.

It's strange that it works fine in safe mode then gets worse while still in safe mode. software repair using Xperia Companion.

Re: Xperia X touch screen issues

Akshay22 — Fri, 13 Jan 2017 16:43:08 GMT

I've already repaired it using Xperia repair in PC companion and has the same issue. its better i contact the customer service to claim warranty

Re: Xperia X touch screen issues

Satya99 — Wed, 16 May 2018 14:02:14 GMT

Hi, I'm facing the same issue with my xperia X. Malfunctioning when using phone application. Please help me.

Re: Xperia X touch screen issues

Akshay22 — Wed, 16 May 2018 14:22:50 GMT

Please contact customer service, Its problem with the screen

Re: Xperia X touch screen issues

Satya99 — Wed, 16 May 2018 14:26:52 GMT

Will they replace the screen or phone software?