topic Re: Screen Burn in Issue in XZ Series

Screen Burn in Issue

@7939161100028752 — Sun, 04 Nov 2018 14:16:09 GMT

No software updates for my xz1

Screem burn in and now phone refuses to charge

Gone back to EE for repair less than 12 months old

Poor quality phone

No wonder Sony are loosing lots of money

My next phone won't be a Sony

Terrible phones

Re: Screen Burn in Issue

Neli01 — Mon, 05 Nov 2018 17:11:24 GMT

Screen burn in is not possible on Xperia Xz1 since it has an LCD. You might, however, be experiencing image retention. Try loading some images of different colors at maximum brightness.

Make sure you use a Sony certified charging adaptor for Xperia Xz1 along with the cable while charging. Remove any phone case before charging to avoid overheating. Lastly, make sure your software is updated to the latest version.

Re: Screen Burn in Issue

@7939161100028752 — Mon, 05 Nov 2018 22:30:21 GMT

Thank you for your assistance

i was using an original Sony charger and latest software

looks like image retention but looks sporadic

we will see what Ee engineers have to say as not acceptable for battery to die after less than 12 months.

Least pie update may arrive by the time I get my phone back

last Sony phone I'm ever having

Re: Screen Burn in Issue

@7939161100028752 — Thu, 15 Nov 2018 15:52:14 GMT

Good news

Phone repaired

New lcd screen

New speakers

Just need android 9