topic Re: SMS issue in XZ Series

SMS issue

dydy9 — Thu, 28 Dec 2017 08:50:45 GMT

Translation via Google Translate:

Hello on the xperia xz1 compact I do not have the option report discount sms.

The phone at the last update.

Do you have the same problem?

~~Bonjour sur le xperia xz1 compact je n'ai pas l'option rapport de remise sms.~~

~~Le téléphone à la dernière mise à jour.~~

~~Avez~~ vous ~~le même problème?~~

Re: SMS issue

Qatrium — Thu, 28 Dec 2017 10:54:02 GMT

@dydy9

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

Still, we might need more clarification on your issue/feedback. Did you mean "SMS delivery report" is missing?

Re: SMS issue

dydy9 — Thu, 28 Dec 2017 11:03:41 GMT

Yes i haven't report delivery message

Re: SMS issue

Strampke — Thu, 28 Dec 2017 11:09:37 GMT

You don't receive a confirmation that the message is delivered.

Re: SMS issue

Qatrium — Thu, 28 Dec 2017 11:09:51 GMT

@dydy9

Open your Messaging app, then tap on the 3-dots icon on the top right corner -> Settings -> Advanced -> Enable "Get SMS delivery reports" option.

Note that your network provider might control/disable this option from their side.

Re: SMS issue

dydy9 — Thu, 28 Dec 2017 11:41:44 GMT

I don't have this option in the setting. Why?

Re: SMS issue

Labikettedu08 — Sun, 05 Aug 2018 11:18:09 GMT

Hi,
I've the same issue...
Please can you update the "Message" app to add this option ?

thanks a lot

Re: SMS issue

chichudox — Thu, 09 Aug 2018 18:40:22 GMT

Try to update your Messages app or write the phone number so the app can recognize your country and eegior and then maybe get this resolved.

Greetings.

Re: SMS issue

Labikettedu08 — Fri, 10 Aug 2018 16:09:35 GMT

Hi,

I finally found the solution :

- First, go in "parameters" in the mobile phone

- uninstall "accueil xperia" (in english maybe "start xperia" or something like that

- then go to the playstore and force to reinstall the app now

https://play.google.com/store/apps/details?id=com.sonymobile.home

see you...

Re: SMS issue

Labikettedu08 — Sat, 11 Aug 2018 15:46:10 GMT

Oh... Sorry... my last reply was for another problem

My SMS issue is not solved at the moment... I cannot understand why... It seems that the problem comes from "Google message" which is not able to be configured with advanced options. Unfortunately there are no "stock" app for SMS that could solve my problem.

Thanks in advance for you tips