topic Re: Mobile data issue after update oreo in XZ Series

Mobile data issue after update oreo

Hoihoialex — Mon, 06 Nov 2017 00:17:40 GMT

I am xz premium user. After upgraded android oreo and I was find a issue about mobile data. It is a problem of when I using data usually. And data will disconnect around 1-2minutes sometimes, (but the status bar is show me normally, I use 4G network service) then it will reconnect after 1-2minutes. Anyone can tell me what happen of my phone? Thanks you!

P.s. it just happen in android 8.0

Re: Mobile data issue after update oreo

MAK_UnitedState — Sat, 02 Dec 2017 07:22:03 GMT

I'm going through a worst problem with the Oreo update since I can't access mobile data at all, the status bar show me that I do have a internet connection but the real thing is totally different, I can't even send a simple text message through whatsapp or any application totally disappointed they ruined my business since I work through my mobile and I need whatsapp and other social to connect with people I work and many costumers, hope they fix this as soon as possible.

Re: Mobile data issue after update oreo

Hoihoialex — Sat, 02 Dec 2017 07:38:15 GMT

It exactly the issue of my XZP. Where are you come from?

Re: Mobile data issue after update oreo

Lennyxz — Sat, 02 Dec 2017 09:54:20 GMT

Please log with Sony support ASAP there is a serious wifi network bug with xzp and oreo 8, trying to get them to acknowledge it

Re: Mobile data issue after update oreo

Hoihoialex — Sat, 02 Dec 2017 10:14:55 GMT

Where is the support ASAP

Re: Mobile data issue after update oreo

Astifleure — Wed, 18 Apr 2018 13:26:53 GMT

Same problem here, no data after i updated to oreo 8.0 on my XA1 ultra...

Re: Mobile data issue after update oreo

Hakkinen3k — Wed, 18 Apr 2018 17:24:55 GMT

That and other problems with Oreo, i encourage to downgrade to Nougat, Sony has no fix any issues reported so, some hope to Oreo 8.1, until then, go back to nougat.

Regards.

Re: Mobile data issue after update oreo

sMajmac — Thu, 19 Apr 2018 02:31:46 GMT

No problem with my XZP and Oreo.

So why is it a "serious" wifi network bug?

Can you please supply technical data to confirm your assumption?

I am interested.

Re: Mobile data issue after update oreo

sharathrao — Sat, 06 Oct 2018 13:43:01 GMT

hi can u tell me how to go back to noigat

Re: Mobile data issue after update oreo

Strampke — Sun, 07 Oct 2018 13:15:21 GMT

First: You cannot revert back to Android N unless you're using flashtool.

Did you try the options shown in troubleshooting?

Did you try in safe mode?

Did you try to reset network settings?

Open Settings
Scroll down and tap System
Tap Reset
Tap Network Settings Reset
Tap Reset Settings

Please report back when you managed to solve your problem and report back what helped you solve the problem.

Help others to learn from your experiences.

Re: Mobile data issue after update oreo

Mark_M — Sat, 10 Nov 2018 00:09:22 GMT

Got XA1 recently, it asked to update to Android 8.0. I agreed.

No mobile data after upgrade.

Did reset, fresh reinstall without my apps, reset again.

Nothing helps.

Re: Mobile data issue after update oreo

Strampke — Mon, 12 Nov 2018 23:34:53 GMT

@Mark_M

Are you shure mobile data is switched on?

You can find the setting in:

settings-> mobile network & internet -> data usage -> mobile data

Report back please if this is the magic switch for you.

Re: Mobile data issue after update oreo

Mark_M — Tue, 13 Nov 2018 00:05:20 GMT

Yes, sure mobile data was switched on. But it did not work.

Finally I've fixed it by downloading MMS (via WiFi).

Settings-> Network & Internet - > Internet Settings