topic Re: Camera launch from locked screen not working in XPERIA archive

Camera launch from locked screen not working

Pretigalie — Wed, 01 Jun 2016 01:59:24 GMT

This is not working since the update, i have to keep unlocking my phone inorder to use my camera, if someone is taking a pic of me and the screen locks i have to move from the pic go unlock the phone then go back to my pose. It is very annoying.....please fix urgently as i always take lots of photos.

Re: Camera launch from locked screen not working

CameronT — Wed, 01 Jun 2016 02:06:48 GMT

Hi @Pretigalie,

Welcome to the community.

That's a little strange. Does it do the same thing in safe mode?

Re: Camera launch from locked screen not working

Pretigalie — Wed, 01 Jun 2016 13:13:26 GMT

Thanks alot i have never tried in safe mode, how do you do that?

Re: Camera launch from locked screen not working

CameronT — Thu, 02 Jun 2016 00:23:42 GMT

Follow the steps in this thread to get your phone in safe mode >>> http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008/jump-to/first-unread-message

Re: Camera launch from locked screen not working

Pretigalie — Thu, 02 Jun 2016 01:24:09 GMT

Thanks it worked. So how do i know what the other applications are?

Re: Camera launch from locked screen not working

CameronT — Thu, 02 Jun 2016 01:29:36 GMT

@Pretigalie,

Sometimes the act of putting it into safe mode is enough to fix the problem, so get out of safe mode by restarting your phone and test it, see if it happens again.

If it does, then the only way to determine what app is the issue, is to eliminate them one by one, uninstalling an app and testing after each one. You can usually narrow it down based on the issue. For example, in your situation I would look at apps that interact with the lock screen and the Camera.

Re: Camera launch from locked screen not working

Pretigalie — Thu, 02 Jun 2016 01:44:14 GMT

Ok thanks i did restart hence i asked whats next....i will see which app it could be. Thanks again!

Re: Camera launch from locked screen not working

CameronT — Thu, 02 Jun 2016 02:06:45 GMT

Good luck @Pretigalie,

If you do identify the app in question, please let us know here, in case other users have a similar issue

Re: Camera launch from locked screen not working

Pretigalie — Tue, 28 Jun 2016 14:53:43 GMT

Hi i haven't identified the app, but all of a sudden it started to work as normal and i dont recall disabling any app in particular.

Re: Camera launch from locked screen not working

Pretigalie — Mon, 04 Jul 2016 22:57:27 GMT

Hi all, my back camera is black when turned on. I can't take any pics. I think something is seriously going wrong with my phone guys. Please help!

Re: Camera launch from locked screen not working

Aiza — Fri, 08 Jul 2016 14:14:47 GMT

Good day my camera in rare camera are not working and yet videos I don't know what happened but in front it's still working. And I started to reformat it yet still not function at all.

Re: Camera launch from locked screen not working

Aiza — Fri, 08 Jul 2016 14:15:48 GMT

Good day my rare camera are not working and yet videos I don't know what happened but in front it's still working. And I started to reformat it yet still not function at all.