topic Re: Bluetooth audio stutter after marshmallow update, only when connected to wifi. in XPERIA archive

Bluetooth audio stutter after marshmallow update, only when connected to wifi.

fsinnickm — Sun, 24 Apr 2016 15:48:09 GMT

As the tittle says, after I updated to marshmallow last week, I've been having a problem when playing music over bluetooth, the music stutters really annoyingly. Today I discovered that it seems to happen only if I'm connected to a wifi network, it doesn't matter if I'm streaming from internet or playing from local files or from different apps (tried Spotify and Music), it happens both on aptX devices and regular devices.

Also, the wifi indicator seems to be weaker now, but i already saw its a common problem on 6.0 and that it will get fixed.

Re: Bluetooth audio stutter after marshmallow update, only when connected to wifi.

MarlonUk1 — Mon, 25 Apr 2016 10:14:57 GMT

perform software repair using PCC or Xperia Companion

send in your device for check up at your local service center http://support.sonymobile.com/global-en/contactUs/

Re: Bluetooth audio stutter after marshmallow update, only when connected to wifi.

Bobeobi — Mon, 25 Apr 2016 11:15:04 GMT

It's common problem in. 570 firmware in Z2/Z3 devices, known from beta test, do not perform factore reset, it won't help

Re: Bluetooth audio stutter after marshmallow update, only when connected to wifi.

fsinnickm — Tue, 26 Apr 2016 22:49:04 GMT

Ok, I tried the android N preview and the problem was gone, and now I'm back to marshmallow and the problem came back with it. I hope they release a fix ASAP. Software repair didn't help at all and I would have to ship it in order to get it checked up (probably internationally) and that would mean a waste of time and money and not having a phone for I don't know how many days, so I won't, but thanks for the replies guys!

Re: Bluetooth audio stutter after marshmallow update, only when connected to wifi.

Rickard — Wed, 27 Apr 2016 12:06:40 GMT

@fsinnickm1

I'm sorry to hear that.

Would it be possible for you to take a log from your phone and sent it to me?

To do that:
Settings > About phone > Build number, tap 7 times on the build number
Go back to Settings and select Developer options and turn on "USB debugging". Then tap "Logger buffer sizes" and set this to "4 M" and also enable "Enable Wi-Fi Verbose Logging".
- Play some music while connected to WiFi and if it stutters:
Settings > Developer options, select "Take bug report". When the report is ready (may take a minute or so) you get a notification that you can tap and share to Google Drive. Please send me a link to this file in a private message.

Re: Bluetooth audio stutter after marshmallow update, only when connected to wifi.

fsinnickm — Wed, 27 Apr 2016 22:53:04 GMT

Sent!

Re: Bluetooth audio stutter after marshmallow update, only when connected to wifi.

IvanEhtNioj — Fri, 29 Apr 2016 07:16:53 GMT

Same problem without WiFi...

Re: Bluetooth audio stutter after marshmallow update, only when connected to wifi.

Vincent25276 — Fri, 29 Apr 2016 10:24:48 GMT

It's a known problem from BETA test. I was a tester this was one of the reasons why I stopped with BETA, I'm really suprised that SONY has released this firmware with this and many other bugs!!!

The bug is present with and without Wifi. Also my SD card isn't recognized in a proper way I get the warning "Ready for transfer of photo's and media".

I also needed to fill my maps on my homescreen, a lot was disappeared

When you call the screen stays on

Phonecalls also stutter

SONY please fix this asap, I can't use my phone in a proper way! It's not meeting my expectations at this moment.