topic Mobile hanged..... in XPERIA archive

Mobile hanged.....

Aqibsh — Sun, 24 Apr 2016 08:50:59 GMT

Hey...
Today my mobile was hanged..(z2 D6503, 5.1.1
I was deleting my sms around( 5000) and it takes almost 15 mints and during this i just pluged handfree and listening music, and with it i just open one more app but suddenly mobile hanged and display disappeared but music is running background i just click on power button and then again but display still black (type not full) and after a few seconds (almost 45 sec) one error shows on that "unfortunately, the process com.android.phone has stopped" and then i click ok and then everything is write all apps closed which are running, i want to ask WTH is mbl has 3 GB RAm and also a good processor and still don't manage just 2,3 apps consecutively???? Is it software problem? If then fix it as soon as,,, and kindly any responsible employee reply here...
Thanks

Re: Mobile hanged.....

MarlonUk1 — Sun, 24 Apr 2016 09:14:26 GMT

even 2-3 apps open if that apps take more than 300mb each it will cause hang ups, and besides there isn't really just 2-3 apps running, see your running services screen on settings and see how many apps are opened and cached. and how much ram you are left

Re: Mobile hanged.....

Aqibsh — Sun, 24 Apr 2016 10:10:20 GMT

@nolramlb
About running apps-» there is only a few apps are running (mobile+third party) and i think there is only 400+bot more than 500 MB Ram is using by these apps and almost 1.3 or 1.4 GB is free and now can you can save that any apps that thdy are taking more than 300 MB, secondly may be you already know about how many memory consume By Mobile message app and mobile Music app and third party is some one else app,,
And cached is also many free,, the main problem could be that soft didn't know how to manage it (by ram and cache)
Could u please give me more reason why it hanged???

Re: Mobile hanged.....

MarlonUk1 — Sun, 24 Apr 2016 11:51:18 GMT

Now it is free since you are not using the application as intensively before. But if you would have checked it while it was at that moment you will see how much ram was used.

Re: Mobile hanged.....

MarlonUk1 — Sun, 24 Apr 2016 11:55:33 GMT

If you think that there is a problem with the ram management. Then i suggest you perform a software repair using pcc or xperia companion.

Re: Mobile hanged.....

Aqibsh — Sun, 24 Apr 2016 18:07:40 GMT

@nolramlb
I didn't quite the applications when I'm using it, i just press home menu button and applications still running at backend, so there is also alot of Ram free, and a dew days ago i just repair it using pcc,
Can you provide me the RaM management in Android (Sony not others)???
And hope so you experience with IOS Ram management....

Re: Mobile hanged.....

MarlonUk1 — Mon, 25 Apr 2016 10:20:58 GMT

I can't , I have the best experience with my device . if you are really worried about what's happening to your device I suggest you take your device to your local service center and ask them the technical specification of the device.

http://support.sonymobile.com/global-en/contactUs/