topic Re: Problem with usb port in XPERIA archive

Problem with usb port

theseawillsetyo — Sat, 12 Mar 2016 11:35:44 GMT

Hello,

I have tablet Sony Xperia Z and I'm very content with but i have big problems with the USB port because I can't charge the tablet anymore. It's broken unfortunately and the little charging cover too. Could you advice me what can I do . is it possible to find somewhere the docking station just for charging the tablet? I call the Sony service center here in my country and they told me that the station with number SGPDS5 is the original one, but they don't sell it anymore. Do you think if I find the station I could charge it again and to continue to work with the tablet ??

Please, I'm waiting for your help!!!

Re: Problem with usb port

MarlonUk1 — Sat, 12 Mar 2016 11:49:26 GMT

have you tried bringing in your tablet to your local service center for repairs? http://support.sonymobile.com/global-en/contactUs/

Re: Problem with usb port

theseawillsetyo — Sat, 12 Mar 2016 12:00:49 GMT

I talk with them and there is only one here but it's far away from me. And the tablet is not in guarantee time anymore.....

Re: Problem with usb port

IL1 — Thu, 14 Apr 2016 19:17:30 GMT

I have the same probler. Unfortunately, when I talked to Sony on the online chat, the person I spoke to wasn't helpful at all. He continued saying that it is out of warranty and that Sony is unable to provide support. I even said that I was happy to pay the repair costs. I love my tablet but, unfortunately, the support is not the greatest, something I would consider when I decide yo upgrade. Your best bet is to try someone local. I will try that myself.

Good luck!