topic Low in-Call Volume in XPERIA archive

Low in-Call Volume

kevlar_heart — Tue, 12 Apr 2016 18:07:34 GMT

Greetings:

I have been experiencing low in-call volume in recent days -- both before and after Android 6 update. I have searched various tech support sites and see conflicting information -- speaker dirty, software glitch, etc. Volume on speaker phone or BT headset is OK -- the issue is with the on-device earpiece.

I read of one user having this issue and that performing a PCC update sid not solve the problem. Is it time for SONY support?

Many thanks!

Re: Low in-Call Volume

Uliwooly — Tue, 12 Apr 2016 19:33:59 GMT

@kevlar_heart

have you repaired the phone yet? if you haven't try it, or test it on >>> safe mode or contact your Local support

Re: Low in-Call Volume

kevlar_heart — Tue, 12 Apr 2016 22:48:15 GMT

@uliwooly wrote:
@kevlar_heart
have you repaired the phone yet? if you haven't try it, or test it on >>> safe mode or contact your Local support

Yes, did a PC Repair. No joy there I'm afraid. Hoping it might be something easy to fix in settings in new Android 6.

Re: Low in-Call Volume

kevlar_heart — Wed, 20 Apr 2016 01:10:51 GMT

PC repair did not solve the issue

Re: Low in-Call Volume

zyxxyz — Thu, 21 Apr 2016 07:44:20 GMT

If slight press on the area around the speaker makes it louder then it is 100% hardware issue.

Contacting SONY support is good idea.