topic Re: problems with the speaker in XPERIA archive

problems with the speaker

GianniF — Sun, 20 Mar 2016 01:33:57 GMT

had problems with clear audio, fix it with the pc companion , but now I stopped working the speaker , fix it with pc companion and still not working, but when I turn off the cell phone and ennciedo works for a few minutes and stops working, try to repair it 5 times but the companion pc

Re: problems with the speaker

Uliwooly — Sun, 20 Mar 2016 01:59:07 GMT

@GianniF

settings > about phone > diagnostics

also test it on >>> safe mode

Re: problems with the speaker

Spe1 — Sun, 20 Mar 2016 05:17:53 GMT

Not sound to much.

Re: problems with the speaker

GianniF — Sun, 20 Mar 2016 14:23:02 GMT

How do I enter safe mode?

Re: problems with the speaker

edmonddantes182 — Sun, 20 Mar 2016 17:09:10 GMT

@GianniF
To enter safe mode is very simple once you know how. Press and hold the power button until you get the options to Power Off, Restart.... When that menu shows up, press and hold Power Off for about a second. It will than say "Do You Want To Reboot Into Safe Mode?" Click "Yes" and then the phone will restart into Safe Mode. Hoped this helps. Good Luck!!!!

Re: problems with the speaker

Uliwooly — Tue, 22 Mar 2016 04:27:57 GMT

@GianniF

just click/tap on it >>> safe mode

Re: problems with the speaker

Microwar — Wed, 23 Mar 2016 17:06:09 GMT

Same problem here. When i get soundfrom the speaker, it sonds like it's broken, but most of the time i get nothing.
Did the repair, safemode and factory reset, but the problem is still there.

Re: problems with the speaker

Uliwooly — Thu, 24 Mar 2016 00:46:58 GMT

@Microwar

Time to get your phone inspected by your Local support

Re: problems with the speaker

GianniF — Sat, 26 Mar 2016 23:55:48 GMT

Me too,I noticed with pc companion but it works when you want, if you gain too much volume stops working

Re: problems with the speaker

Microwar — Sun, 27 Mar 2016 18:53:08 GMT

Your observations about the volum is correct.. did not think about it untill i read your post.
Had sound after the repair and the factory reset but only for a bit.
Wierd thing is after repair the start up sound (sony bootup tune) was perfect and no disturbances, but as soon as i do the diagnostics test or any other thing that uses the bottom speaker, the problem is back.

Re: problems with the speaker

GianniF — Tue, 29 Mar 2016 19:11:50 GMT

no, I will send sony store for me because I have yet repair warranty

Re: problems with the speaker

Aj11129 — Wed, 20 Apr 2016 08:48:48 GMT

My speaker is really quite and does not work half the time I jad the phone replaced last week due to broken screen and this is a new one and the speaker does not work I have tried all the stuff that everyone have suggested and still the same it is no good for some one with hearing problems so looks like I am going have to buy a new phone that is not phone that is not Sony as I have been in every day since getting my phone back and they do not care they said I have broken it myself when they was other people in the shop for same problem Sony was really good phone to have now they are one of the worst as don't seem to want to fix problems with phone if you do not have to pay for them