topic Re: LTEand Battery Problem in XPERIA archive

LTEand Battery Problem

schkr — Wed, 27 Apr 2016 18:01:54 GMT

I have a Xperia M5,

Firstly, when i choose setting that Mobile Network is LTE (preferred)/WCDMA/GSM, a few times letter, my mobile shutdown itself and till i connect any charger, my mobile doesn't open, (when i push the RESET button, no action is happened too). When i saw this problem first time in April of 1st, i thought maybe battery was discharge suddenly but i connected to charge, i saw no discharege on my battery. I just face this problem when i use LTE. There is no problem is shown the others mobile network settings.

Secondly sometimes i face this problem is that battery not charge fully. When i connect my phone to charger, sometimes any notification appearing on my screen said that battery is not charging. Consuption is much more than charge when battery level is aproximately %80. I always use same user setting such as NFC, Location and Mobile Data is always on. But sometimes battery charge fully in more than 3 hour, sometimes it is not charge! I am always using orginal charger its. (EP800 1263-9549.1)

My phone model number is E5603

Build number: 30.1.A.1.55

Thank you for your interest!

Re: LTEand Battery Problem

Uliwooly — Wed, 27 Apr 2016 18:04:52 GMT

@schkr

Does this happen only when you select LTE ?

have you repaired the phone with PCC?

PC Companion (PCC)

Bridge (for Mac)

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: LTEand Battery Problem

schkr — Wed, 27 Apr 2016 18:25:26 GMT

yes when i just use LTE mode i face this problem. I repaired my software via PC Companion but this problem did not solve

Re: LTEand Battery Problem

Uliwooly — Wed, 27 Apr 2016 18:32:26 GMT

@schkr

How old is your SIM card?

Re: LTEand Battery Problem

schkr — Wed, 27 Apr 2016 18:35:30 GMT

i changed my sim card when i bought m5 due to nano sim, i was a Z1 user and it was support micro sim, i cut my sim when i bought z1 so there was no chance to use in m5 so i changed my sim

Re: LTEand Battery Problem

Uliwooly — Wed, 27 Apr 2016 18:39:05 GMT

@schkr

So you have a trimmed/cut SIM card?

Re: LTEand Battery Problem

schkr — Wed, 27 Apr 2016 18:41:31 GMT

no i just want to say my old sim is trimmed, i am using a original nano sim, it is not trimmed

Re: LTEand Battery Problem

Uliwooly — Wed, 27 Apr 2016 18:49:06 GMT

@schkr

Got it, could you test it on >>> safe mode ?

Re: LTEand Battery Problem

schkr — Wed, 27 Apr 2016 18:52:01 GMT

no i don't have any idea about safe mode

Re: LTEand Battery Problem

Uliwooly — Wed, 27 Apr 2016 18:54:10 GMT

@schkr

test it and report back

Re: LTEand Battery Problem

schkr — Wed, 27 Apr 2016 18:59:21 GMT

how can i use safe mode and whch way can i follow, please help me this matter?

Re: LTEand Battery Problem

Uliwooly — Wed, 27 Apr 2016 19:07:13 GMT

@schkr

Tap where it says >>>>>> safe mode

Re: LTEand Battery Problem

schkr — Wed, 27 Apr 2016 19:14:21 GMT

thank you for your interest, i am using my phone now in safe mode and nearly i will report my experience in safe mode!

best regards!

Re: LTEand Battery Problem

Uliwooly — Wed, 27 Apr 2016 19:23:41 GMT

@schkr

keep us updated

Re: LTEand Battery Problem

schkr — Thu, 28 Apr 2016 12:12:04 GMT

Hi, I used my phone today in safe mode and actual problem appeared again! My phone shut down itself and till I connected a charger no action was no appear!

Re: LTEand Battery Problem

TeraNight — Thu, 28 Apr 2016 16:23:13 GMT

pretty sure the battery is causing all these. try check up with your local SSC and ask them to test for you

Re: LTEand Battery Problem

schkr — Thu, 28 Apr 2016 17:33:50 GMT

I juat say that when I connected to charger my phone, my battery level was %67

Re: LTEand Battery Problem

schkr — Thu, 28 Apr 2016 17:34:16 GMT

Thank you for your interest