topic civil alert didn't work in XPERIA archive

civil alert didn't work

Jessica2 — Thu, 17 Sep 2015 17:36:34 GMT

Yesterday there was an eartquake in my country. Chile, however, the application civil alert included on xperia L didn't work and I didn't recieve any presidential alerts. I want a solution for this because I had no idea that there also were tsunami alerts because this aplication didn't work the way it should

Re: civil alert didn't work

Uliwooly — Thu, 17 Sep 2015 19:59:40 GMT

@Jessica2

That's rather odd because here in the US we got the civil alert warning of a possible Tsunami. Perhaps it wasn't broadcast in your country.

look for the Emergency alerts app > WEA settings > is everything selected? did you had wifi and/or data on?

Re: civil alert didn't work

edsato821 — Fri, 18 Sep 2015 12:34:40 GMT

True, I did not get an alert on my Xperia Z1 during the tsunami in Chile 😞 My sister got the message in its Moto G and my brother on HTC One, but to me, I did not get anything.

Re: civil alert didn't work

Jessica2 — Tue, 05 Jan 2016 03:56:04 GMT

Yes, everything was selected. As you can see I wasn't the only one whose civil alert didn't work. So I'd really appreciate that Sony could solve this problem because many lives can be saved...