topic Re: No service in XPERIA archive

No connection with mobile network

passick — Tue, 04 Nov 2014 21:11:49 GMT

My phone (which was bought only 2 days ago) has suddenly lost connection with mobile network. "Emergency calls only" is written on lock screen, near signal power bar there is a small red 'x'. I tried turning it off and on, tacking sim card out and putting it back in, trying to connect to mobile network manually through the settings "Service providers" (it says "Could not connect to network now. Please try again later." when I try to connect manually), changing network mode (to all possible modes). Still no luck. I can't send an sms or make a call.

What should I do?

Re: No service

Uliwooly — Tue, 04 Nov 2014 21:36:19 GMT

Get a brand new SIM card

Re: No service

passick — Tue, 04 Nov 2014 21:38:03 GMT

That sim works in another phone.

Re: No service

Uliwooly — Tue, 04 Nov 2014 21:42:11 GMT

It doesn't matter,just get a brand new micro SIM crad

Re: No service

passick — Tue, 04 Nov 2014 21:46:24 GMT

Why do you still think that sim is the problem? I got this sim card together with the phone. That means that it is just 2 days old. It was working fine.

Re: No service

Uliwooly — Tue, 04 Nov 2014 22:07:14 GMT

Was it a regular SIM card and you trimmed it or is it a micro SIM card

Re: No service

passick — Tue, 04 Nov 2014 22:22:46 GMT

It's a nano sim card that I got at operator's store. They gave it to me as a replacement to my micro sim card, because z3 compact supports only nano sim cards.

Re: No service

Uliwooly — Tue, 04 Nov 2014 22:33:46 GMT

That's correct, I would double check with your carrier/network

Re: No service

OverlyManlyMan — Sat, 07 Feb 2015 12:32:31 GMT

I have the exact same problem. I'm thinking it happened because I washed my phone and water got in it. 5 minutes ago I put my friend's sim card in it and it actually showed service bars but I couldn't make a phone call, and it went off again saying "no service". Please inform me if you find any solution.

Re: No service

RohitTech — Sun, 08 Feb 2015 12:00:57 GMT

I got similar issue but the only thing is phones randomly disconnects itself from the mobile network in some days. Then no matter you manually search for the network and try registering, it simply wont connect to any network.

Your only solution is to reset the phone or turn off and on and it again auto catches your operator.

Re: No connection with mobile network

Alembeh — Tue, 26 May 2015 17:14:39 GMT

I have a same problem. My Z3 read my sim but no networks and no emergency calls too.... maybe the Antenna is gone?

Re: No connection with mobile network

OverlyManlyMan — Sat, 01 Aug 2015 16:56:00 GMT

If so, how could you change that?

Re: No connection with mobile network

Sebastianmarcos — Sun, 13 Mar 2016 22:04:28 GMT

I'have the same problem. I' tríed everything, New Rom, and still stuck, suddenly lost connection with mobile network. And nevera canela back

Re: No connection with mobile network

Akit01 — Mon, 02 May 2016 16:42:29 GMT

I have the same problem with my Z3+