topic Re: Can't download Apps in XPERIA archive

Can't download Apps

Hammeke — Fri, 17 Oct 2014 10:46:18 GMT

Hello,

my boyfriend has a problem with his sony xperia SP,

when we try to download an app, he blocks and gives a fault

'Error while retrieving information from the server
[RPC:S-7:AEC-7]'

Does anybody have an idea how we can solve this?

Re: Can't download Apps

Thommo — Fri, 17 Oct 2014 11:37:01 GMT

Open Settings then Apps and swipe to All - Then locate and open Play store or any other app associated with the Play store and tap on Force stop then Clear cache and Clear data then reboot and test

Re: Can't download Apps

Uliwooly — Fri, 17 Oct 2014 15:39:28 GMT

If that doesn't work then

settings > accounts > google > remove your google account > re-add it