topic Replacement USB Portcover in XPERIA archive

Replacement USB Portcover

jml — Thu, 24 Oct 2013 07:55:47 GMT

I am joining the ranks of those who have lost their USB Portcover. Mine fell off in the middle of the day, at some point between charging it and closing the cover and getting my first "close the port to ensure waterproofness" message.

I am nowhere near a Sony Repair Center (I live in Iceland and Frankfurt, the nearest Sony shop is in Berlin or London, seven hours from me) and I don't seem to be able to order this part anywhere. Where can I get a cover?

Re: Replacement USB Portcover

Alexander1 — Thu, 24 Oct 2013 12:45:47 GMT

In order to ensure that the phone still follows the IP classification, you should have this part replaced at a service center. Please contact your local support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Replacement USB Portcover

pikeylfc — Thu, 24 Oct 2013 21:48:47 GMT

I to have this same problem I live in USA and this device isn't here so how can I get this fixed

Re: Replacement USB Portcover

jml — Sat, 26 Oct 2013 21:35:26 GMT

After I posted this picture on Google+ I received oodles (~20) messages from people who had the same thing happen and are, like me and you, in limbo. Sony says "send to a service center". Service center says "contact your vendor". Vendor, for US customers and some people like me, is Sony. Who say they can't replace the part, you'll have to send in the phone and take a 2 to 5 week wait...

I love Sony, I love Android, but stuff like that makes me yearn for a Genius Bar or something else local I can take my phone to.

Re: Replacement USB Portcover

ImAnurag — Sun, 27 Oct 2013 08:13:49 GMT

Check this link here you can get replacement part for your USB port - http://www.witrigs.com/oem-usb-data-micro-sd-sim-card-block-covers-replacement-parts-for-sony-xperia-z1-purple

Look here - http://www.xperiaguide.com/2013/10/27/xperia-z1-usb-port-cover-fell-normal-use/ for more on this USB Port falling issue.

Re: Replacement USB Portcover

CorneB — Wed, 13 Apr 2016 11:41:35 GMT

This happened to me too. Im in South Africa, does anyone know where you could buy the cover here in Johannesburg, South Africa?